Shipping policy

Shipping fees:

10€ in France and Europe and free over 300€ of purchase

20€ for the rest of the world and free over 300€ of purchase

VORIAGH SAS commits itself to make every effort to prepare the order within a maximum of 48 hours, upon receipt of payment, and this during regular working days (Monday to Friday). If the order was placed on Friday night or before a public holiday, this period will be slightly delayed. VORIAGH SAS commits to notify the buyer by e-mail if there should ever be a problem in the preparation of the order and the delivery time.

The tracking number is transmitted simultaneously by two emails: a delivery confirmation from www.voriagh.com and an email from the postal service processing the order. Delivery times are 48 hours for France and 72 hours for Europe. For delivery outside the EU and DOM TOM allow about 5-7 days. 

If you however have a deadline to meet or are particularly in a hurry to receive your order, please send us an email at hello@voriagh.com we can offer express delivery services for a small additional cost.

VORIAGH does not cover any customs or importation fees for residents outside the EU. Refusal of a package due to non-payment of these fees will result in a penalty of €50 deducted from the refund.

VORIAGH SAS is released from its delivery obligation for all fortuitous events or force majeure. As an indication, total or partial strikes, floods, fires are cases of force majeure. The transfer of ownership of the products delivered or to be delivered is suspended until full payment of the price by the customer.
Any complaint for non-conformity must be transmitted within one week of the date of receipt of the order.