Preamble

VORIAGH is committed to respecting the privacy of its customers and in particular their personal data Please find below some general information concerning the way in which VORIAGH processes your personal data, collected during your visit to our website, to assure you of our complete transparency. Our privacy policy is also intended to comply with the new European Data Protection Regulation, which came into force on 25 May 2018.

Browsing the web site https://www.voriagh.com implies acceptance of this new personal data protection policy.

Who is responsible for your personal data?

The data controller processing your personal data is the simplified joint stock company VORIAGH, whose trade name is “VORIAGH”, listed in the Paris Trade and Companies Register under number 50388714300025, and whose registered offices are located at 47 Boulevard Henri IV, 75004 Paris, France.

The servers for the https://www.voriagh.com website are located exclusively at OVH in the north of France. These servers contain our database, which is essential for the proper functioning of the website. Customer account information is also stored there.

For any requests or questions relating to your confidentiality and the processing of your personal data, you can contact us at any time at the following email address hello@voriagh.com or by post at VORIAGH's registered address: VORIAGH, 47 Boulevard Henri IV, 75004 Paris, France.

What information is collected and why?
VORIAGH collects and uses personal data with the aim of providing the best possible service to web users, as well as to ensure the proper execution of orders placed. Some of the data we collect may also be used by our trusted third-party providers, who may therefore be granted access to some of this data. The personal data recorded by VORIAGH is as follows:

Order: When you create a customer account on our website, our systems record the identification data necessary to place an order and dispatch your parcel: postal address, email, gender, telephone number, surname, and first name.

When your order is confirmed, our systems collect billing and payment data: means of payment, transaction history and bank transaction number.

Are passwords and card numbers secure?

Passwords are encrypted and thus remain secure. With regard to online payments, card numbers are also encrypted, and we do not have access to them. Our banking service provider, Stripe, ensures the confidentiality of banking information.

Newsletters: When you sign up for our newsletter, our systems collect your email address so that we can send you our newsletters regularly. You can unsubscribe at any time:

By clicking on the “unsubscribe” link at the bottom of the newsletters From the “newsletters” tab in your VORIAGH account at www.voriagh.com This action will take effect immediately.

Advertisements: Like most e-commerce sites, we use your browsing data (means of connection, products viewed, etc.) to display advertisements when you visit other websites. This process does not involve using any personal data and neither the advertising agency nor third party sites displaying our advertisements have access to your personal contact details.

You can delete cookies from your web browser at any time if you no longer wish to see our advertisements.

In Internet Explorer

In Safari

In Chrome

In Firefox

We may also collect data relating to a request made to the after-sales service department, correspondence with the customer, etc.

DELETING COOKIES

The User may at any time deactivate the cookies stored on his device. To do this, simply select the appropriate settings in the browser. However, the deactivation will prevent access to certain features of the Site to personalize the services offered by VORIAGH. Here is the procedure for managing cookies for the following browsers:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari: https://support.apple.com/kb/PH19255?viewlocale=en_US

Chrome: https://support.google.com/chrome/answer/95647?hl=EN&hlrm=en&hlrm=en

Firefox: https://support.mozilla.org/en/kb/activate-deactivate-cookies

THE DIFFERENT TYPES OF COOKIES USED

The necessary cookies: these cookies allow you to browse the site and are essential for the proper functioning of the site. Disabling them will cause difficulties in the use of the site and will prevent access to certain features. Functional cookies: these cookies allow us to memorize your preferences, your choices in order to personalize your experience on the site. Performance cookies and statistics: These cookies collect information about how users use the site (number of visits, number of pages viewed, visitor activity) via Google Analytics and the Facebook analysis tools. These cookies also allow us to identify and solve operational problems and improve the site.

Advertising cookies: These cookies record information for us to send personalized advertisements tailored to your interests. They also help us to count the activity of our advertising space, to measure the audience, etc ...

How is this data shared?

Some personal data collected on our website may be used by subcontractors, who are partners with whom we work on a daily basis, only in cases where their intervention is essential for the processing and smooth execution of orders (warehouse, logistics department, carriers, after-sales service, etc.). These partners may only act on the authority of VORIAGH.

In addition, none of the data collected may be transferred to any country outside the European Union or to a country that does not have a level of protection deemed adequate by the European Commission. It may, on request, also be transferred to persons or authorities whose right of access to personal data is recognized by law, regulations or provisions issued by authorities authorized by law.

We do not sell, rent or give your data to any third-party company. All the data we collect remains with us.

How long do we retain personal data for?

We retain your personal data for an unlimited period. The retention period for personal data also depends on the purpose for which it is collected.

For instance, data that is collected when an order is placed is retained until all administrative formalities have been completed and is then archived. Data collected when registering for the newsletter, for example, will be kept until the subscription is cancelled.

What if I want to change or delete any of my personal data retained by you?

You have certain rights regarding your personal data. Most data can be modified by you from your account on our website www.voriagh.com. If you cannot find what you are looking for, please email us at hello@voriagh.com