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Terms of return

In accordance with article L 121-16 of the French Consumer Code, the Buyer has a period of eight (7) business days to return, at his or her own expense, the Product(s) ordered if, for one reason or another, the Buyer is not satisfied with them. This 7-day period runs from the Product reception date.

If the item does not meet the expectations and / or is faulty please send us an email to contact@voriagh.com so we can send you a packing slip to stick on the parcel.

Exceptional international return arrangements:

If you do not live in France or EU please return the package to the following address:

VORIAGH SAS
47 BOULEVARD HENRI IV
75004 PARIS
+33650027005
CONTACT@VORIAGH.COM

The item must not have been used and must be returned with its label within 7 days of receipt. If the item has a defect, the cost of return will be at our expense. The shipping costs will then be added to the total amount reimbursed up to € 10 for a shipment to the European Union, € 15 for Switzerland, Norway and the United Kingdom and € 25 outside the EU. Due to the modest structure of our company we kindly ask you to accept that the cost of return due to a change of opinion or an incorrectly chosen size will not be refunded. Do not hesitate to write to us to know the most adapted size before making your purchase.

Refunds will be made after validation within 10 days upon receipt by check, Paypal or transfer according to the original payement method.

To avoid expenses know that we have a shop in Paris Bastille open every day from Monday to Saturday where you can exchange or return your internet purchase and get an immediate refund!

For a special request or a note do not hesitate to contact us on contact@voriagh.com


The Voriagh team

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