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Delivery information

Orders are prepared by Olivia or Vivien personally in the store located at 47 boulevard Henri IV Paris and carefully wrapped in silk paper.

Shipping fees:

6€ for France and free over 100€ of purchase

8€ in Europe and nearby countries (Norway, Swizerland, UK...) and free over 150€ of purchase

18€ for the rest of the world and free over 200€ of purchase

VORIAGH SAS commits to make every effort to deliver the order within a maximum of 48 hours, upon receipt of payment, and this during regular working days (Monday to Friday). If the order was placed on Friday night or before a public holiday, this period will be slightly delayed. VORIAGH SAS commits to notify the buyer by e-mail if there should ever be a problem in the preparation of the order and the delivery time.

The tracking number is transmitted simultaneously by two emails: a delivery confirmation from www.voriagh.com and an email from the postal service processing the order. Delivery times are 48 hours for France and 72 hours for Europe. For delivery outside the EU and DOM TOM allow about 5-7 days.

If you however have a deadline to meet or are particularly in a hurry to receive your order, please send us an email at contact@voriagh.com: we can offer express delivery services for a small additional cost.

VORIAGH SAS is released from its delivery obligation for all fortuitous events or force majeure. As an indication, total or partial strikes, floods, fires are cases of force majeure. The transfer of ownership of the products delivered or to be delivered is suspended until full payment of the price by the customer.
Any complaint for non-conformity must be transmitted within one week of the date of receipt of the order.

Terms of return:

If the item does not meet the expectations and / or is faulty please send us an email to contact@voriagh.com so that we send you the packing slip to print and stick on the parcel.

The item must not have been worn and must be returned with its label within 7 days after reception. If the item is faulty or if we packed the wrong item, the return costs will be at our expense.

Due to the modest structure of our company we kindly ask you to accept that the cost of return due to a change of opinion or an incorrectly chosen size will not be refunded. In general, it’s better to gather as much information as possible before any purchase: we are fully available for all inquiry by email or on Facebook and Instagram messenger. It’s best for yourself and the planet.

Refunds will be made after reception and validation of the item within 7 days. Please don’t rush and send it without having contacted us in order to avoid any loss. The money will be refunded on the original payment method.

Return fees: France 8€ - Europe 10€ - World 25€

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